Skip to main content
Playlist Help Center home page
Submit a request
Sign in
  1. Playlist
  2. Zendesk apps
  3. Auto Merge

Auto Merge

  • Auto Merge App for Zendesk
  • Merge window (hours)
  • Matching criteria
  • Target ticket conditions
  • Creating a trigger to notify the Auto Merge target
  • How can I report on auto merged tickets?
  • How would agents know to respond to a ticket that was auto merged?
Playlist
Powered by Zendesk