- How Can We Send Tickets Back To The Unassigned Views So That Another Agent Can Pick It Up?
- What is the easiest way to set up Round-Robin in Zendesk (evenly distribute, random ticket assignment)?
- How can I restrict the app to only agents that need it?
- Can I update my credit card after installing the app?
- How can I report on Playlist Ticket Assignment usage?
- What Are Advantages of Playlist Ticket Assignment Over the Round Robin App for Zendesk?
- Is it possible to assign different Playlist Rules to different team members?
- Customer 360 Installation